Returns & Exchanges

Due to the perishable nature of our non-alcoholic apéritifs, we are unable to accept physical returns of food and beverage products. If your order arrived damaged or did not meet your expectations, please reach out to us within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Shipment

  Upon receiving your Ghia order, please inspect the packaging for any signs of leakage or glass breakage that may have occurred during transit.

• 2.
  Gather Documentation

  To help us resolve issues quickly, please take clear photos of the damaged item, the shipping box, and your packing slip.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the documentation gathered to initiate a claim.

• 4.
  Resolution

  Once reviewed, we will process a refund to your original payment method or ship a replacement order at no additional cost to you.